Shipping Policy

Thank you for choosing LyraFlow. We’re committed to delivering a smooth, stress-free shopping experience. Below is everything you need to know about how your order ships.

Processing Times

Orders are processed within 1–2 business days before shipment.
During high-volume periods (holidays, promotions), processing may take slightly longer, but our team works diligently to fulfill your order as quickly as possible.

Standard Shipping

Our standard domestic shipping delivers within 3–7 business days after your order has been processed.
Please note that delivery times may vary depending on your location, weather conditions, carrier delays, and other unforeseen factors.

Order Tracking

Once your order ships, you will automatically receive an email with your tracking number.
Please allow 24–48 hours for tracking updates to appear, as carriers may take time to scan the package into their system.

If your tracking shows no movement for several days, feel free to contact us — we’re happy to check on it for you.

Shipping Destinations

We proudly ship within the United States and internationally.
Please ensure your shipping address is accurate and complete to prevent any delays or misdelivery.

Shipping Costs

We offer free shipping on all orders — no minimum spend required.

International Shipping

International customers are responsible for any customs duties, taxes, or import fees applied by their local government.

Delivery times for international orders may vary by country due to customs processing.

Order Modifications

To ensure fast and accurate delivery, orders are automatically sent to our fulfillment team shortly after purchase.

You may request changes or cancellations within 12 hours of placing your order by emailing hello.lyraflow@gmail.com.

Once an order has been processed or shipped, we can no longer modify it.

Lost or Damaged Items

Your satisfaction and peace of mind matter to us.

  • If your package arrives damaged, please email us within 7 days with a photo of the item and packaging.
    We will promptly send a replacement at no additional cost.

  • If your package is lost in transit, please contact us and we will work directly with the carrier.
    If the carrier confirms the package is lost, we will reship your order for free.

We’re here to ensure you receive your LyraFlow products safely and beautifully.

Need Help?

For any shipping questions or concerns, please reach out to our support team at hello.lyraflow@gmail.com.
We’re always happy to assist.